Leading tender processes and contract negotiation/management structures with the emphasis on implementing innovative service delivery and payment options, leveraging service provider expertise, to ensure best in class strategies are introduced to deliver and exceed client expectations.

Working with suppliers/service partners to develop relationship strategies and communication processes, with agreed goals and measurements, to enhance the client experience and ensure the value of these relationships are realised.

Management of complex facilities projects, implementing technology solutions to address economic, technical, and operational challenges, realising sustainable cost savings and enhanced service provision.